Remote Customer Service Jobs

Into the customer’s existing tools as well as creating best practices that will lead them to success. CVS Health is the leading health solutions company that delivers care in ways no one else can. We help people navigate the health care system — and their personal health care — by improving access, lowering costs and being a trusted partner for every meaningful moment of health.

Many companies hire individuals to specialize in this type of outbound calling. As a telephone research interviewer, you call customers on behalf of companies and conduct a research survey about their experiences over the phone. You’ll aggregate responses that will then provide valuable insights about your customers. As it occurs entirely over the phone, it’s easy for a telephone research interviewer to work from home.

Be the smile on the other end of the phone.

FlexJobs researches, vets, and posts remote, hybrid, and flexible jobs. Each year, the company compiles its list of the top 100 companies with the most remote job openings. Even before the global pandemic of 2020 made working from home commonplace for millions, a growing number of employees had been saying goodbye to their onerous commutes.

So naturally, we’re committed to making Concentrix the best place to grow a career, too. Your choice of work environment will not determine your success at Foundever. We talk a lot about our culture and who can succeed at Foundever for a reason. Your performance, your eagerness to learn and make an impact will define your career path here. You can create your best moments from home, even if your exchanges with your manager, team and colleagues will mostly be virtual.

$20-$24/Hr – Work from Home Checking the Quality of Customer Service Interactions

Close family members have to understand that you can’t help them move during the workday or even chat on the phone for an hour. Setting limits if you have children at home can be especially tough. On the positive side, letting kids see you work hard at something you love—even at the parts that you don’t love—can greatly influence their future career choices and entire attitude toward work. The burden is on you to set your working hours, stick to them, actually work during those hours, and refuse to let anyone else dissuade you from the idea that you’re truly employed.

Most duties performed by customer service agents can be done from a home office using the internet to connect to communications tools. Customer service representatives serve as the first point of contact for customers. They provide information or answer questions about products or services and handle and resolve complaints to provide a positive customer service experience. Hi, we’re Concentrix.We help the world’s best brands deliver exceptional customer experience (CX). Online, over the phone, in the cloud, and beyond—wherever customers are, we’re there.Our global staff have devoted their careers to ensuring every customer relationship is exceptional.

You have access to a home office or a coworking space.

Take a moment to watch our video series, where you’ll learn more about our approach to remote work. If you want to work remotely, it’s probably for the best that you don’t commit to doing so from your bed — even if I might be at this very moment. This can decrease your productivity or cause you to form an unhealthy association between your bedroom — which is supposed to be a relaxing space — and work stress. Save time and find higher-quality jobs than on other sites, guaranteed. Working at ADT means applying your passion toward a noble purpose as you protect our customers when they need us most.

  • You can deduct valid work-related expenses, but only the percentage used for your work.
  • Fancy Hands provides customers with virtual assistants who help them complete everyday tasks.
  • You’ll aggregate responses that will then provide valuable insights about your customers.
  • Here are some of the most common, and fastest-growing, work-from-home options.
  • I learned about it from Facebook but was using another platform prior, so I looked into Arise, and discovered nothing but wonderful things about the Arise® Platform.

However, before diving in headfirst, you may wonder if you have what it takes to handle a remote customer service position. You may be surprised by the sheer number of positions available for remote employees, especially in customer service. However, you may be wondering if you have what it takes to handle a remote customer service position. It’s also important to have a quiet place to work, like a dedicated home office.

Also, in the event of a natural or man-made disaster, a distributed workforce is in a better position to keep operations running, even if some of the group goes offline. As appealing as remote work is to employees, employers also recognize the benefits from their side of the desk. Companies with work-from-anywhere policies can boost employee productivity, reduce turnover, and lower organizational costs, according to recent research at Harvard Business School. Support your goals with our work from home customer service representative roles.

It’s hiring a B2B Telephone Interviewer to survey customers who have used the company’s products and services. In this role, you’ll be responsible for cold-calling users and asking them about their customer experience. This job demands 20 hours of work each week and requires you to own a personal computer what is remote customer service and headset. HubSpot is hiring remote customer support specialists to grow and support its West Coast users. HubSpot service reps field customer requests and troubleshoot problems with HubSpot products and are responsible for helping customers get the most out of the company’s products and services.